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Privacy Policy

Owner and Data Controller​

ZARBIUM 17Q Rue Fernand Pelloutier 92100 Boulogne-Billancourt France

Owner contact email: [email protected]

Types of Data collected​

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies; Usage Data; username; picture(profile avatar); email.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website. Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

The ShopBot discord bot may colelct a the following data on a discord server:

  • The server name
  • The server ID
  • The server icon
  • The server owner ID
  • The ShopBot tokens transactions made with Shopbot, including the user discord ID

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data Methods of processing The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law; provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof; processing is necessary for compliance with a legal obligation to which the Owner is subject; processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner; processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party. In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place​

The Data is processed at the Owner's datacenter location (OVH, 2 rue Kellermann 59100 Roubaix FRANCE)

Retention time​

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Data Minimization and Purpose Limitation​

ShopBot only collects and processes personal data that is necessary for the specified purposes described in this policy. Data is not used for purposes incompatible with those stated. Note that for member tracking data and operation tracking data that can be activated through the dashboard, the data will be stored for 2 weeks if the subscription is paused due to a failed charge retry. If the user cancel his subecription all of the data wil be permanently deleted.

Therefore:

Each processing activity is mapped to its legal basis as follows:

  • Account creation, authentication, and service provision: Performance of a contract
  • Analytics and usage tracking: Legitimate interests
  • Payment processing: Performance of a contract
  • Marketing communications (if any): Consent
  • Compliance with legal obligations: Legal obligation If you have questions about the legal basis for any specific processing, please contact the Owner.

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Traffic optimization and distribution, Displaying content from external platforms, Infrastructure monitoring, Handling payments, Social features, Hosting and backend infrastructure and Registration and authentication.

International Data Transfers​

Some personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, by third-party service providers such as Stripe and PayPal. ShopBot ensures that such transfers are made in compliance with applicable data protection laws, including the use of Standard Contractual Clauses or other safeguards as required by the GDPR.

Payments​

ShopBot uses payment services to offer a large offer to its Users. ShopBot DO NOT have control over transactions that are not done on the ShopBot infrastructure (https://shopbot.site | https://dashboard.shopbot.site)

Third-Party Processors​

ShopBot uses third-party service providers to help deliver its services. These may include:

  • Stripe (payments)
  • PayPal (payments)
  • Discord (authentication)
  • OVH (hosting)
  • Datadog (analytics) The list may change; you may request the current list by contacting the Owner.

Stripe (Stripe Inc) Stripe is a payment service provided by Stripe Inc. Personal Data processed: various types of Data as specified in the privacy policy of the service. Cookies are only used for the website to work as intended. No cookie is used for marketing/advertising. The cookies only contain one piece of information: the user session identifier that allows the website to know if the user is logged in or not.

You may manage or refuse cookies through your browser settings. For more information on how to control cookies, visit www.aboutcookies.org. Place of processing: United States.

Children’s Data​

ShopBot does not knowingly collect personal data from children under the age of 16. If you believe that a child has provided personal data to ShopBot, please contact the Owner to have the data removed.

Data Breach Notification​

In the event of a data breach that is likely to result in a risk to your rights and freedoms, ShopBot will notify affected users and relevant authorities as required by law, without undue delay. PayPal (PayPal Inc.) PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments. Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: See the PayPal privacy policy.

Registration / Login​

By registering or authenticating, Users allow this Website to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services. In this case, this Website will be able to access some Data, stored by these third-party services, for registration or identification purposes. Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.

Discord

Buying With ShopBot​

When a User buys a product, his Discord userID is stored alongside the identifaction of the product he bought.

The rights of Users​

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data. Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below. Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing. Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected. Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it. Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner. Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof. Lodge a complaint. Users have the right to bring a claim before their competent data protection authority. Details about the right to object to processing Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification.

How to exercise these rights​

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookies are only used for the website to works as intended. No cookie is used fore marketing/adverts. The cookies only contains one information: The user session identifier that allows the website to know if the user is logged in or not.

Additional information about Data collection and processing​

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data​

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance​

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Analytics​

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior. ShopBot uses Datadog for analytics purposes to monitor application performance and user interactions. Every product that users buy will be registered in the database alongside the user discord id. It will be stored as long as the user doesn't specifically ask for a data suppression. Only ShopBot Administrators and product owners are able to see who bought what with ShopBot. To make it more clear: a product owner will be able to see who bought his product unless the user specifically asks for a data suppression. A data suppression will result in a product loss if not claimed.

Payments​

Unless otherwise specified, this Website (shopbote.site domain) processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Website isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed. The Wbesite uses Stripe to manage its payment system.

Information not contained in this policy​

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy​

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.